This Privacy Policy describes how HENZILA (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal or regulatory reasons. The revised Privacy Policy will be posted on the Site with an updated “Last updated” date.
To provide our Services, we collect personal information from a variety of sources. The information collected depends on how you interact with our Site.
In addition to the uses described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce applicable terms, and protect our business, rights, and users.
Information We Collect Directly from You
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Contact details: Name, address, phone number, email address
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Order information: Billing address, shipping address, payment confirmation, phone number
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Account information: Username, password, and account security details
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Customer support information: Messages or communications shared with us
Providing certain information may be mandatory to access specific features of our Services.
Information We Collect About Your Usage
We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies and similar technologies, including:
- Device and browser information
- IP address and network data
- Pages visited and interactions
Information We Obtain from Third Parties
We may receive information from third parties such as:
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Shopify, which powers our online store
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Payment processors, who handle transaction data
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Advertising and analytics partners, who help measure engagement and performance
All third-party data is handled in accordance with this Privacy Policy.
Providing Products and Services
We use your information to:
- Process payments and orders
- Fulfill shipping and delivery
- Manage returns, exchanges, and customer accounts
Marketing and Advertising
We may use your information to:
- Send promotional messages via email or WhatsApp
- Display relevant advertisements on our Site or third-party platforms
Security and Fraud Prevention
We use personal information to detect, prevent, or investigate fraudulent or unauthorized activity. You are responsible for safeguarding your account credentials.
Communication & Service Improvement
Your information helps us provide customer support and improve our Services.
Cookies
We use cookies to operate and improve our Site, remember preferences, analyze traffic, and personalize marketing.
You can manage cookies through your browser settings. Disabling cookies may affect certain Site features.
For Shopify cookie details, visit:
https://www.shopify.com/legal/cookies
We may share your personal information with:
- Service providers (payment processors, shipping partners, IT and analytics services)
- Marketing and advertising partners
- Legal or regulatory authorities when required
- Affiliates or during business transactions
We do not sell sensitive personal information.
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age. Parents or guardians may contact us to request deletion if applicable.
No method of data transmission is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal requirements, or resolve disputes.
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Withdraw consent
- Opt out of marketing communications
Requests can be made using the contact details below. Identity verification may be required.
If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
Your personal information may be processed outside your country. Where required, we use recognized safeguards such as Standard Contractual Clauses.
For questions about this Privacy Policy or to exercise your rights, contact us at:
Legal Name: Fruzis Fashion ( Ribadiya Bhavesh Rameshbhai )
📱 WhatsApp: +91 7622-883260
📧 Email: contact.henzila@gmail.com
Address:
Ground Floor, Plot No. 487, Govind Nagar Maruti Chowk Limbayat, Surat, Gujarat 394210
🕙 Office Timings: Monday to Saturday – 11:00 AM to 6:30 PM
